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o: tanaka general enterprises, switchboard. who[m] do you wish to speak to? c: this is charles harrison. i’d like to speak with mr. momotaro tanaka. o: please hold. (on hold) he is not at his desk. may i take a message? c: i wanted to confirm our appointment this afternoon. o: let me connect you with his receptionist. please wait while i transfer you. c: hey, wait! (click) shoot. i wonder if she can speak english. (ring) r: engineering Office, receptionist’s desk. how may i help you? c: oh. yes. i need to confirm an appointment with mr. momotaro tanaka this afternoon. r: your name, please? c: charles harrison. do you know when he’ll be in? r: your appointment is for three forty-five. he is in the building right now. should i have him paged? c: please. r: please hold. (caller on hold, over the pbx momotaro tanaka, please pick up line seven. m: (picking up line seven) yes? r: your three forty-five appointment, a mr. harrison, to speak with you. m: i’ll take it. please transfer him here. r: okay. (transfers call) (ring) m: mr. harrison. this is mr. tanaka. how are you? c: not bad. i was going over the blueprints and had a question ... . |
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